BugHerd Reviews
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BugHerd Customer’s Q&A
About bugherd.com Prices and Cost?
BugHerd offers a free trial for 14 days. After the trial, you can choose from four different plans. The Standard plan costs $33 per month (billed annually) and includes five user seats. The Studio plan costs $58 per month (billed annually) and includes ten user seats. The Premium plan costs $108 per month (billed annually) and includes 25 user seats. The Deluxe plan costs $191 per month (billed annually) and includes 50 user seats. If you need more seats, you can add more members to your yearly plan for just $6.60 per month for each additional user (billed annually). All plans include unlimited guests, projects, and features like screenshots, annotating screenshots, feedback on Figma designs, images, and PDFs, and a public feedback widget. The Studio, Premium, and Deluxe plans also include video feedback and custom branding/logo. The Premium and Deluxe plans let guest users see member feedback and have member-only commenting. The Deluxe plan also includes a dedicated Success Manager, onboarding & training support, SSO, and a 99.9% uptime SLA. All prices are shown in US dollars.
About bugherd.com Payment Method?
BugHerd offers a free trial for 14 days without needing a credit card upfront. After the trial, you can choose a plan that suits your needs. The plans include Standard, Studio, Premium, Deluxe, and Enterprise. The prices for these plans are $33/mo, $58/mo, $108/mo, and $191/mo respectively, all billed annually. The Enterprise plan pricing is available upon contact. You can add more members to your yearly plan for just $6.60/mo each additional user, billed annually. Secure payment options are available with 256-bit SSL encryption. You can sign up securely with your choice of Visa, Mastercard, or AMEX. If you need more seats, you can select a plan and enter how many additional members you require. All prices are shown in US dollars. If you want to switch plans or cancel your account at any time, there are no fees or penalties. BugHerd takes pride in their support and the whole team is responsible for ensuring you have a great experience.
BugHerd FAQs
What are some alternatives to BugHerd?
There are several alternatives to BugHerd. Some of the most popular ones include Trello, Quire, ClickUp, Zenkit, and Restyaboard. Other alternatives include Usersnap, Userback, Jira, and Instabug. These tools offer a variety of features and can be used for task management, project management, and bug tracking, similar to BugHerd. Please note that the best alternative depends on your specific needs and requirements.
How long is the free trial period for BugHerd?
How can I upgrade my BugHerd plan?
Does BugHerd offer annual discounts?
What happens when a task is archived in BugHerd?
What happens if I don't need BugHerd for a period of time?
Can I use BugHerd on mobile devices?
Yes, you can use BugHerd on mobile devices. However, it's important to note that BugHerd is primarily designed for desktop browsers. It utilizes a unique point-and-click interface and annotation system which is best used with a mouse. While the bug management interface works on mobile and touch devices, bug reporting and annotation is best experienced on a desktop. That being said, BugHerd can be used to report bugs and give feedback via desktop or mobile devices. It is also compatible with mobile websites.
How do I sign up for BugHerd?
To sign up for BugHerd, follow these steps:
- Go to bugherd.com.
- Click on Start Free trial.
- The Sign up form appears.
- Fill in your information (fields marked with * are required).
- Click Start your free trial.
After these steps, the Welcome! Create your first project window appears. You're now ready to set up BugHerd. There are four main things you need to do to get up and running with BugHerd:
- Set up your first project
- Install BugHerd
- Give feedback or report a bug on your website
- Invite others to join you
BugHerd steps you through the process of getting started with a helpful in-product onboarding guide. You just need to complete each step, before you can move on to the next one. If you get stuck, the videos in the guide can talk you through each step.
About bugherd.com Popular Products and Services?
BugHerd is a visual bug tracking and website feedback tool designed for web agencies, developers, and product managers. It's like sticky-notes on a webpage, making it easy to collect, organize, and act on website feedback. It's particularly useful for anyone involved in the website development process. For developers, it's a bug tracking tool that saves hours in QA and UAT. For designers and project managers, it's a visual feedback tool that simplifies giving website feedback.
BugHerd is popular among creative and marketing agencies for overhauling a client’s website or managing ongoing tweaks to landing pages, emails, campaigns, or collateral. It's also used for User Acceptance Testing to get actionable, replicable, and visual feedback from clients. E-commerce platforms use BugHerd to manage hundreds of item descriptions and debug online shopping experiences. Web development agencies find it useful when working on large and complex websites.
BugHerd's simple bug tracking tool sits on top of your website and lets you log a bug instantaneously. Your feedback and comments are pinned to the element, letting your team access it directly from the webpage. The BugHerd sidebar provides the metadata you need, such as browsers, operating systems, exact URL, even screen resolution. It also helps you review the feedback you’ve given. You can view your own list of bugs and feedback, or see the entire team's. You can also change due dates, set a severity, assign a bug, add comments, or attach additional files to your feedback and bug reports.
BugHerd centralizes feedback management. All the feedback is sent directly to the task management board, complete with screenshots, browser, OS & CSS selector information. It lets you easily manage all the changes for any web project from one central location. With this simple website feedback tool, you and your team can have all the feedback received, captured, and stored in one place. BugHerd integrates with a range of project management, customer support, and CRM tools.
Can I use BugHerd for mobile apps?
BugHerd is primarily designed to work for desktop browsers. It utilizes a unique point-and-click interface and annotation system which is best used with a mouse. However, the bug management interface works on mobile and touch devices, but bug reporting and annotation is best experienced on a desktop. BugHerd is designed to work on websites and web apps rather than native (iOS or Android) apps. If your project includes testing on a native app, you can still include feedback and bugs you find in a native app by emailing a task through to your BugHerd project. You can even include a screenshot of the issue in your email.
What is BugHerd?
BugHerd is a website feedback tool that streamlines the feedback process between clients and agencies. It's like sticky-notes on a webpage, making it easy for clients and your team to use. BugHerd pins website feedback directly to page elements with a simple point and click. All feedback and bugs are turned into tasks and stored in one central place for easy management. It's particularly useful for developers, designers, project managers, and clients involved in the website development process. BugHerd also provides the metadata you need, such as browsers, operating systems, exact URL, even screen resolution. It's a complete all-in-one solution for bug tracking and website feedback.
bugherd.com Return Policy?
BugHerd offers a 60-day money back guarantee. If you're not satisfied within 60 days of purchase, you can contact them and they'll refund your subscription. As for the shipping policy, BugHerd is a web-based service, so there's no physical product to ship. Therefore, they don't have a shipping policy. All their services are delivered online.